• Notice Period: If an event or program needs to be canceled or postponed, we will provide at least 2 days notice to all registered participants and doners. We aim to minimize any inconvenience and ensure clear communication about rescheduling or refund options.
• Rescheduling: In the case of cancellation due to unavoidable circumstances, our team will make every effort to reschedule the event and inform all parties promptly.
• Refund Policy:
  • Donations made specifically for canceled events or programs may be refunded or applied toward the rescheduled event.
  • Refund Policy applies

Volunteer and Participant Cancellation

• Notice Period: Volunteers or participants are requested to provide at least 7 days notice if they cannot attend a scheduled event or program.
• No-show Policy: A no-show may affect future participation in our programs, as it can disrupt planning and resource allocation.
• Emergency Exceptions: If a volunteer or participant is unable to attend due to an emergency, they are encouraged to inform us as soon as possible. We understand that unforeseen circumstances may arise and will be as accommodating as possible.

Donation-Based Services

• Cancellation of Services: If a service provided by our organization needs to be canceled, we will inform the beneficiaries as early as possible and attempt to provide alternatives if available.
• Impact on Donations: We may consult with donors to determine whether to refund, reallocate, or hold funds until the service is rescheduled.

Force Majeure

In cases of natural disasters, political unrest, health pandemics, or other force majeure events, we reserves the right to cancel or delay programs and events without any prior notice. Our team will communicate any updates as promptly as possible.